Reference

What You Agree to When You Use ber177

These terms set out the rules that apply to your ber177 account — how deposits and withdrawals work, what we expect from you, and what you can expect from us.

Applies to all account holdersCovers bKash, Nagad, Rocket transactionsSubject to local law and eligible regionsUpdated terms take effect on publication
ber177 What You Agree to When You Use ber177
TERMS CONTACT

Reach Us About These Terms

Live Chat Start a chat from the account menu. Our support team can clarify any clause, explain a wallet transaction rule or help you read a specific term correctly.
Email Support Send a written query to our support address for term-specific questions. We aim to reply with a clear answer that references the relevant clause and section number.
Account Help Page Your account dashboard has a dedicated help section. Use it to flag a transaction, check a terms update, or submit a formal query about your account status.
HOW WE OPERATE

Our Commitments Under These Terms

Account Security

We verify each account with an OTP step at login. Your credentials are stored encrypted. If we detect unusual access patterns, we pause the account and contact you directly.

Transaction Records

Every bKash, Nagad and Rocket transaction through your wallet is logged with a timestamp and reference number. You can request a full statement through the account dashboard at any time.

Data Retention

We keep account and transaction data for as long as your account is active and for a period after closure as required by our operating obligations. You can request details of what we hold.

Term Change Notices

When we revise these terms, we post the updated version here with a change date. For material changes, we also send a notice to your registered email or mobile number before the change takes effect.

Common Questions About These Terms

These terms apply to every person who holds a ber177 account. Eligibility depends on your local law and the regions we currently serve — check your local regulations before opening an account.

Close your account before the updated terms take effect. Continuing to use the lobby or making a deposit after the change date means you have accepted the revised conditions in full.

Yes. Every deposit and withdrawal through bKash, Nagad or Rocket falls under the transaction rules in Section 4. Reference numbers are logged for every payment so disputes can be traced accurately.

Contact us via live chat or email with your registered account details. We will confirm your identity and provide a statement of the data we hold within the timeframe stated in our data section.

Yes. We may pause or close an account that breaches these terms — including fraudulent payment activity, multiple accounts, or access from an unsupported region. We notify you through your registered contact details.

This page always shows the live version. Each update carries a revision date at the top of the document. If you saved an older version, check this page to confirm you are reading the current terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.